We help you grow your business by ensuring that your applications run perfectly.

Outstanding support for your business


application support need side image

In this electronic era, customers expect 24x7 support for the products and the services they use. As technology enables businesses to reach a much wider customer base, the need for application support has grown beyond the resources of most small to medium-sized companies. We can help you maintain your business applications, and monitor and troubleshoot critical issues 24x7. Our quality services eliminate factors that degrade application structure, code quality and efficiency.

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Services we offer



Incident &
problem management
Performance monitoring &
reporting
Resiliency building
Change &
release management
Minor enhancements
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Configuration management
Production support
for applications
User tickets and
queries handling
Bug analysis, fixes
deployment support
Root cause analysis

Support methodology

  • Includes everything from analysing and assessing the application to planning manpower and application management
  • We understand the client environment and maintain the agreed SLAs
  • We monitor resource utilization and work on daily, weekly and monthly reports, and have monthly reviews with clients to ensure stability and zero unplanned downtime for any application.
  • We help build knowledge base

Our application maintenance services are cost-effective. Maintenance services include customizing applications with new functional/technical requirements, software upgrade and optimization, and resolving performance issues.

Why choose us ?

We strive to achieve zero-incident status for all our customers by taking the relationship beyond the contract through these three values:

  • Visibility – We provide real-time visibility for all current issues, and are committed to delivering clients’ stated goals and objectives.
  • Momentum – We provide automation and optimization across applications by eliminating non-value additions within the business and cutting down on wasteful efforts.
  • Merit – We simplify the IT viewpoint through continuous improvement of clients’ application footprint and regular assessments towards reviewing current and target states.

What type of applications we specialize in?

We specialize in the below application architectures/ Technology stacks:

  • Java / J2EE Applications
  • Web Applications
  • Z/OS Mainframe Applications
  • Batch Processing
  • Micro Services
  • MVC Architectures